We currently accept the following forms of payment:

            
 

Payment Security

The TLC Pharmacy website is 100% secure. All credit card transactions are handled by SagePay, and there has not been a single instance of any card fraud occurring through placing orders on our site. Our secure server certificate is provided by Equifax, one of the leading security certification companies in the world.

 

Delivery Information

Delivery charges are calculated based on the weight of the products you buy. This way, you know you are not paying inflated delivery charges for the goods you buy, and if your order reaches a certain value, it will be delivered for free (to certain regions only).

Standard UK Delivery

Price from £3.00

Free Standard UK Delivery on all orders over £30

Countries included: United Kingdom (including Northern Ireland), The Channel Islands, Isle of Man
Time: 1-5 working days.

Prices

Standard European Delivery

Price from £4.00
Time: 7-12 working days
Countries :

Austria	Greece	Netherlands
Belgium	Hungary	Poland
Cyprus	Ireland	Portugal
Czech Republic	Italy	Slovakia (Slovak Republic)
Denmark	Latvia	Slovenia
Estonia	Lithuania	Spain
Finland	Luxembourg	Sweden
France	Malta
Germany	Norway

Prices

Standard International Delivery to Rest of World

All other countries not listed above
Price from £4.00
Time: 10-14 working days
Prices

Delivery notes and restrictions:

 

Next day delivery:

• A signature will be required on receipt
• If you are not around to take delivery of your parcel, the carrier should leave a calling card telling you how you can pick it up.
• If the parcel does not reach you the following working day please contact us immediately and we can refund your postage charge.
• If delivery has been attempted in the time stated we will not be able to issue a refund for postage costs.

 

International deliveries:

• Please note that there is maximum weight limit on international orders of 2kg, if your order exceeds this weight it may be held while we contact you to take extra payment.
• Pressurised containers (e.g. Deodorant sprays, Shaving foams, some hairsprays etc) can no longer be shipped outside of the UK. This is due to Air Freight Security restrictions.
• Please note that any customs charges are payable by the buyer and we take no responsibility for these charges.

 

All deliveries:

• The delivery times above are indicative and are subject to availability, payment authorisation, verification and processing.
• Your order will be sent out via the most suitable courier, depending on size and weight.
• A signature may be required on receipt.
• If your order is of a high value we may use an alternative tracked courier service
• If you are not around to take delivery of your parcel, the carrier should leave a calling card telling you how you can pick it up.
• Once your parcel has arrived in your country, it will be passed on to an internal postal service, according to standard delivery procedures.
• We're sorry, but we can't change the delivery address of a parcel once your order has been processed.
• Our working days are considered to be Monday to Friday. We do not work on UK Bank Holidays.
• We'll try our best to send all your products in a single delivery. The only reason we'd split deliveries is if they were over the courier's weight restriction - or if a product is out of stock, in which case we will contact you to let you know.